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Dear 2-10, We are a long time loyal customers of 2-10 warranty. When our air conditioner had issues we expected the company would come forward to ease our pain and give peace of mind restoring the a/c back in condition. But what really happened has only increased our...
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1.5
#1101916
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I became a customer of 2-10 Home Buyers Warranty upon the purchase of my first home in April of 2016. During my first year with 2-10, my dishwasher began leaking. Customer service have two options - pay the $100 service fee to have someone come out and take a look,...
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Anonymous
Smitty

Oh, no. Yet still another "home warranty" horror story.I have a particular interest in these having been disappointed by such a company.Your story is far too long and disjoi...

1.0
I didn't like
  • Do not honor the warranty
  • Do not communicate
  • No sense of urgency
#1090864
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I have had this warranty company for about 8 weeks. I switched from my previous company as I thought I would save money on the premium. I believe they should give preference in service calls to those who are sick and/or elderly. I called last week for AC service since...
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1.9
I didn't like
  • Slow or no service in timely manner
#1075672
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Prior to purchasing my home the home inspection inspector missed the internal damage and leaks to the HVAC A/C Units + Outside Compressor/Inside Air Handler. The system was 10 years old and being held together by bandaid. I called 2-10 Home Buyers Warranty to help find...
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#1073704
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2 10 Home Buyers Warranty - Two issues washer and AC

Had to call several times to find out parts not ordered on washer, finally fixed, never received a follow up to see if I'm happy,I'm not. AC issue yesterday. Guy was a no show, no call yesterday, 2 hours late so far today. Not reviewing!!
1.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1068573
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2-10 Home Buyers Warranty is a scam. Our roof sprung a BRAND new leak in the first 3 weeks living in it, and it was deemed pre-existing despite not being in our own inspector's report and never having been seen by a 2-10 employee. To even begin asking questions,...
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1.0
#1066735
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This is the absolute worst company known to mankind! My A/C unit stopped working in March 2017, I've been through 5 contractors (from 2-10) and my unit is still not fixed and it is now June of 2017. The representatives from this company are rude, extremely incompetent...
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#1055383
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We purchased our 2-10 warranty on closing at the recommendation of our realtor. We thought would help with any large unexpected costs we might have after buying a new home. Well a few days after we moved in our upstairs HVAC went out! I thought OK, we'll just call the...
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Anonymous
Anonymous

Yep..this company is a scam and we are not going to stand for it. I Hired a lawyer and will take them to court if they dont tesilve my AC issue...they make up every excuse in ...

1.0
#1037375
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Home Warranty Review

Rude finance department....if i could give no stars I would. Horrible customer service from a guy named David. I am going to cancel my warranty with this company because of how I was treated when he was explaning the account to me.
#967950
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2 10 Home Buyers Warranty Customer Care Review

I sent them the home inspector report through their e mail as I was told and waited for 4 days and today is the fifth and did not reply. Tried to call them they put me on hold for 25 min every time. Looks like I have to contact Ohio general attorney to investigate these crocks. Also will send them a certified mail before I take legal action against them.
1.0
Details
Advertised vs Delivered
Customer service
Product or Service Quality
Reliability
Staff
Value for money
Website
#959087
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