(12 of 83 reviews match)
Latest review first
Refuse to fix a shorted light in our entry hall. 2-10 Home Buyers sucks! Trying to blame the problem on the roofer. The light fixture is not anywhere near the roof. Reps. on the phone were rude and refused to give me their names. Similar issue with plumbing problems....Read more
They sent me an Incompetent plumber who on a 5 minute cartridge replacement put the wrong part in, gave the wrong info to home warranty, broke an additional part,left us without running water for 2 days and caused undo stress travel, time and an additional 150.00 in...Read more
I'm a realtor and always get my buyers to get this home warranty but not anymore! I have been without a working heat or air since January 2, 2018. Today is May 15th, 2018. They have sent people out here over and over to "repair" a 22 year unit and each time they come...Read more
Do not even waste your money on purchasing a home warranty from this company. Just pay out of pocket for your repairs. 2 things. One- they will find a way to deny every repair needing to be done. Two- so few contractors are willing to work with this company that even...Read more
I'm 10 days into not having hot water. 2-10 HBW does not care about it's customers. My hot water heater went out 10 days ago and I have still not heard back on when it will be replaced. Every time I try to call them. It takes waiting for 30 minutes before you even get...Read more
2 10 Home Buyers Warranty in Aurora, Colorado - 2-10 Home Buyers Warranty is a fraud
This company refuses to pay any claim and is a complete fraud. Don't waste your money and if a realtor offers their service, find a new realtor....Seriously!
My wife and I have tried multiple times to get 2 10 Home Warranty to actually play ball with their wording in their documentation. The dishwasher in our home failed just after closing, and now 2 10 has said that it must have failed before the closing and is therefore...Read more
I became a customer of 2-10 Home Buyers Warranty upon the purchase of my first home in April of 2016. During my first year with 2-10, my dishwasher began leaking. Customer service have two options - pay the $100 service fee to have someone come out and take a look,...Read more
I have had this warranty company for about 8 weeks. I switched from my previous company as I thought I would save money on the premium. I believe they should give preference in service calls to those who are sick and/or elderly. I called last week for AC service since...Read more
I didn't like
- Slow or no service in timely manner
2-10 Home Buyers Warranty is a scam. Our roof sprung a BRAND new leak in the first 3 weeks living in it, and it was deemed pre-existing despite not being in our own inspector's report and never having been seen by a 2-10 employee. To even begin asking questions,...Read more
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