2 10 Home Buyers Warranty - Ac not working
Came home and Ac not working
Where do I start? I am typically a very easy-going and understanding person, and I have never felt strongly enough to leave a company a negative review until this one. My experience with this company has been absolutely absurd. Short after moving into my home, we had...Read more
I'm a realtor and always get my buyers to get this home warranty but not anymore! I have been without a working heat or air since January 2, 2018. Today is May 15th, 2018. They have sent people out here over and over to "repair" a 22 year unit and each time they come...Read more
I didn't like
- Customer service is awful
- Long hold times on phone
- Long turnaround times
Waste of money. Don't bother.they cover NOTHING. There is always a loophole that gets them out of covering the issue. 3 hot days of running around trying to get a straight answer and everyone says something different. They do not honor your contract agreement. Need to...Read more
Avoid 2-10 at all costs. This service will waste your time and yield nothing in return but distress. I opened 3 service requests in the span of a year and for each of them 2-10 was unhelpful at best, even with the "Premium" coverage. First request was for a...Read more
I have a new build, just 2 years old. 2-10 called multiple times to have me buy the extension on the insurance and I did. I’ve had problems with AC in every house I’ve had and wanted to be covered. The units coil went bad and a valve. So I called 2-10, what a joke....Read more
2 10 Home Buyers Warranty - Clogged kichen sink
Not available until 0800 mountain time, will call back. I'm in Ohio
BRAND NEW HOUSE IN SPRINGFIELD, GA HORIZON BUILDER. AFTER TWO MONTHS HOUSE FLOODED DURING A TROPICAL STORM. WATER POURED IN THE BACK DOOR. FOUND OUT THE BACK WALL AND DOOR WAS OUT OF PLUMB MORE THAN THE STANDARD MEASUREMENTS ALLOWED BY THE BUILDING CODES. ALSO, NOT...Read more
I didn't like
- Warranty not valid-arbitration not valid
Do not even waste your money on purchasing a home warranty from this company. Just pay out of pocket for your repairs. 2 things. One- they will find a way to deny every repair needing to be done. Two- so few contractors are willing to work with this company that even...Read more
2 10 Home Buyers Warranty - Home repairs that was never completed by builder.
The home builder "stated they was backed up with work orders is the reason the issues was never completed". However, now you can see it looks like mold that has started to grow where it has been leaking. I am really embarassed to invite over anyone because you can see this when you first enter my home.
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