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I'm a realtor and always get my buyers to get this home warranty but not anymore! I have been without a working heat or air since January 2, 2018. Today is May 15th, 2018. They have sent people out here over and over to "repair" a 22 year unit and each time they come...
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Company wrote 0 private or public responses to the review from May 15.
Anonymous
Anonymous

You are a realtor, therefore a paid spokesperson for home warranties. Because of the scams you try to pull with the bogus home inspection process and the bogus home warranty n...

Anonymous
Smh ba

All home warranty companies are crap, and as a realtor, you should know better than to think you can get $5000 out of a $500 policy. Realtors should not recommend any home war...

1.0
I didn't like
  • Long turnaround times
  • Keep repairing something that should be replaced
  • Long hold times on phone
#1256721
Reply to reviews
Where do I start? I am typically a very easy-going and understanding person, and I have never felt strongly enough to leave a company a negative review until this one. My experience with this company has been absolutely absurd. Short after moving into my home, we had...
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Company wrote 0 private or public responses to the review from May 23.
Anonymous
Why not

Instead of searching for a new home warranty company, you could just search for your own plumber and get it fixed right away.

Anonymous
Robert

Exactly my experience except I have an broken A/c Unit and a 93 year old suffering from heat, 2-10 DOES NOT CARE

1.0
#1262956
Reply to reviews
2 10 Home Buyers Warranty - They Stink
They sent me an Incompetent plumber who on a 5 minute cartridge replacement put the wrong part in, gave the wrong info to home warranty, broke an additional part,left us without running water for 2 days and caused undo stress travel, time and an additional 150.00 in...
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Company wrote 0 private or public responses to the review from Aug 02.
Anonymous
Youget whatyoupayfor

Faucets are no longer repairable, now that cartridges are the norm, instead of metal parts. Home warranty companies won’t pay the contractor more than a flat rate equal to the...

1.0
I didn't like
  • Do not honor the warranty
  • Only trying to make money
  • Long turnaround times
#1319392
Reply to reviews
Avoid 2-10 at all costs. This service will waste your time and yield nothing in return but distress. I opened 3 service requests in the span of a year and for each of them 2-10 was unhelpful at best, even with the "Premium" coverage. First request was for a...
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Company wrote 0 private or public responses to the review from May 01.
Anonymous
Ask forit

The message is clear: home warranties exist to make a profit for themselves and not fix anything.

#1245171
Reply to reviews
My a.c. broke & my house is supposedly covered by their home warranty. It broke Sat. & I called them. They said someone would call me on Mon. Morn. I got a call Mon. afternon after numerous phone calls. The guy said they would come out right niw uf I gave them an extra...
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Company wrote 0 public responses to the review from Aug 31.
#1343345
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We have been without AC for over 15 days. It’s extremly hot and I have 3 kids. They lost our first work order number which added additional days to the process of ordering a part that is needed to fix the AC. When I asked to expedite the order since the first one being...
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Company wrote 0 private or public responses to the review from Jul 16.
#1305014
Reply to reviews
When we bought our house we were given a 2-10 home warranty for peace of mind, this process has been anything but peaceful to my mind. Our HVAC system gave out on us, so I called my home warranty provider to file a claim, they dispatch a service provider to my home in...
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Company wrote 0 private or public responses to the review from Aug 14.
1.3
#1329527
Reply to reviews
Finally had a call back from the contractor after leaving numerous messages. 2 guys show up & have absolutely no idea how to fix my air conditioner. They took my $100 copay were hete fir 2 hiurs & said this model (Carrier) is too hard to fix!!! Called back 2 10 many...
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Company wrote 0 private or public responses to the review from Aug 27.
#1340422
Reply to reviews
Refuse to fix a shorted light in our entry hall. 2-10 Home Buyers sucks! Trying to blame the problem on the roofer. The light fixture is not anywhere near the roof. Reps. on the phone were rude and refused to give me their names. Similar issue with plumbing problems....
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Company wrote 0 private or public responses to the review from Aug 08.
I didn't like
  • Incompitent
  • Warranty not valid-arbitration not valid
#1324748
Reply to reviews

Contact 2 10 Home Buyers Warranty

Mailing Address:
Home Buyers Warranty Corporation, “2-10 HBW”
2-10 Home Buyers Warranty,10375 E. Harvard Ave. Suite 100, Denver, CO 80231-3966
Denver, CO 80231-3966
Phone:
(720) 747-6000
More
I have a new build, just 2 years old. 2-10 called multiple times to have me buy the extension on the insurance and I did. I’ve had problems with AC in every house I’ve had and wanted to be covered. The units coil went bad and a valve. So I called 2-10, what a joke....
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Company wrote 0 public responses to the review from Apr 30.
1.0
#1244458
Reply to reviews