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I'm a realtor and always get my buyers to get this home warranty but not anymore! I have been without a working heat or air since January 2, 2018. Today is May 15th, 2018. They have sent people out here over and over to "repair" a 22 year unit and each time they come...
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Anonymous
Smh ba

All home warranty companies are crap, and as a realtor, you should know better than to think you can get $5000 out of a $500 policy. Realtors should not recommend any home war...

1.0
I didn't like
  • Keep repairing something that should be replaced
  • Customer service is awful
  • Long hold times on phone
#1256721
Reply to reviews
Where do I start? I am typically a very easy-going and understanding person, and I have never felt strongly enough to leave a company a negative review until this one. My experience with this company has been absolutely absurd. Short after moving into my home, we had...
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Anonymous
Why not

Instead of searching for a new home warranty company, you could just search for your own plumber and get it fixed right away.

Anonymous
Robert

Exactly my experience except I have an broken A/c Unit and a 93 year old suffering from heat, 2-10 DOES NOT CARE

1.0
#1262956
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Avoid 2-10 at all costs. This service will waste your time and yield nothing in return but distress. I opened 3 service requests in the span of a year and for each of them 2-10 was unhelpful at best, even with the "Premium" coverage. First request was for a...
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Anonymous
Ask forit

The message is clear: home warranties exist to make a profit for themselves and not fix anything.

#1245171
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2 10 Home Buyers Warranty - They Stink
They sent me an Incompetent plumber who on a 5 minute cartridge replacement put the wrong part in, gave the wrong info to home warranty, broke an additional part,left us without running water for 2 days and caused undo stress travel, time and an additional 150.00 in...
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Anonymous
Youget whatyoupayfor

Faucets are no longer repairable, now that cartridges are the norm, instead of metal parts. Home warranty companies won’t pay the contractor more than a flat rate equal to the...

1.0
I didn't like
  • Do not honor the warranty
  • Long turnaround times
  • Only trying to make money
#1319392
Reply to reviews
My a.c. broke & my house is supposedly covered by their home warranty. It broke Sat. & I called them. They said someone would call me on Mon. Morn. I got a call Mon. afternon after numerous phone calls. The guy said they would come out right niw uf I gave them an extra...
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#1343345
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We have been without AC for over 15 days. It’s extremly hot and I have 3 kids. They lost our first work order number which added additional days to the process of ordering a part that is needed to fix the AC. When I asked to expedite the order since the first one being...
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#1305014
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When we bought our house we were given a 2-10 home warranty for peace of mind, this process has been anything but peaceful to my mind. Our HVAC system gave out on us, so I called my home warranty provider to file a claim, they dispatch a service provider to my home in...
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1.3
#1329527
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Finally had a call back from the contractor after leaving numerous messages. 2 guys show up & have absolutely no idea how to fix my air conditioner. They took my $100 copay were hete fir 2 hiurs & said this model (Carrier) is too hard to fix!!! Called back 2 10 many...
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#1340422
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2 10 Home Buyers Warranty - Cancel appt this morning

Cancel appt this morning with plumber. Toilet Leak stopped so watching and will call back if comes back
#1370978
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Contact 2 10 Home Buyers Warranty

Mailing Address:
Home Buyers Warranty Corporation, “2-10 HBW”
2-10 Home Buyers Warranty,10375 E. Harvard Ave. Suite 100, Denver, CO 80231-3966
Denver, CO 80231-3966
Phone:
(720) 747-6000
More
Refuse to fix a shorted light in our entry hall. 2-10 Home Buyers sucks! Trying to blame the problem on the roofer. The light fixture is not anywhere near the roof. Reps. on the phone were rude and refused to give me their names. Similar issue with plumbing problems....
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I didn't like
  • Incompitent
  • Warranty not valid-arbitration not valid
#1324748
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