We purchased our 2-10 warranty on closing at the recommendation of our realtor. We thought would help with any large unexpected costs we might have after buying a new home. Well a few days after we moved in our upstairs HVAC went out! I thought OK, we'll just call the...Read more
Home Warranty Review
Rude finance department....if i could give no stars I would. Horrible customer service from a guy named David. I am going to cancel my warranty with this company because of how I was treated when he was explaning the account to me.
2 10 Home Buyers Warranty Customer Care Review
I sent them the home inspector report through their e mail as I was told and waited for 4 days and today is the fifth and did not reply. Tried to call them they put me on hold for 25 min every time. Looks like I have to contact Ohio general attorney to investigate these crocks. Also will send them a certified mail before I take legal action against them.
My washer and ice maker went out. Contractors came said ice maker needed to be replaced and the motor in the washing machine needed replacing. Over a week later tech came and replaced the parts and flooded my hardwood floors. A week later washer down again. Called for...Read more
This business will do everything they can to deny your home warranty claim. They will manipulate the words in their warranty they will create their own definitions of the words in the warranty anything they can do to deny your claim. I have had two claims and both...Read more
Be sure to read the fine print. They leave the terminology very big so they can exclude it. I've had two claims against home warranty and they covered none because they stated that they were not included in our contract. One was a leaking bathtub that they would not...Read more
Failed to honor warranty. Use less than reputable local vendors who FAIL to even perform a basic inspection of the warranty item. Specifically, HVAC repair requested. The local vendor stated the repair would be performed and covered by warranty. One day later, the...Read more
2 10 Home Buyers Warranty Warranty Review
I have had this home warrenty for over 10 yrs . I had electrical work done in the past , for my well, with out any problem , now this year I was told not covered , even though I have never changed the plan . And the plan has gone up over $ 200.00 since I first signed ! More money less service !
Bryant Pond, Maine
Short Review on September 20, 2016
They are the worst steal your money and not fix nothing sell you a dteam
Fake Home Warranty Review
Hate! Untrained staff that gives false information. They offer rebates which are a scam to get you to pick a lesser option than the repair/replace option. Management is mean. Once the rebate option, you opt out of service wven if you don't use it. No documentation that you risk losing a lot. Words can not describe how horrible 2-10 is. Pick a better company. There are better choices.
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