filters
state:
Show
city:
Show
product:
Show
-Original Work request for dishwasher submitted 2/18/15 -Sears scheduled as in-network contractor: no-show on the 24th, no-show on the 26th -Sears rescheduled for 11 Mar (three weeks after initial work request) 2-10 refuses to compensate for delay -on 2/27, 2-10...
Read more
#1114763
Reply to reviews
2 10 Home Buyers Warranty - Worst COMPANY I have EVER dealt WITH!
2-10 Warranty Got this warranty when I purchased a house in June 2017. Called in a warranty issue with my A/C in August. Had to call 3 times in 2 weeks to get someone to come to the house to even diagnosis the issue. They claimed that their contracted service providers...
Read more
Anonymous
Shaunie Jacqueline Wheeler

I am having the same issue with them. Horrible service.

1.0
I didn't like
  • Customer service is horible
  • Do not honor the warranty
  • Slow or no service in timely manner
#1106613
Reply to reviews
Dear 2-10, We are a long time loyal customers of 2-10 warranty. When our air conditioner had issues we expected the company would come forward to ease our pain and give peace of mind restoring the a/c back in condition. But what really happened has only increased our...
Read more
1.5
#1101916
Reply to reviews
I became a customer of 2-10 Home Buyers Warranty upon the purchase of my first home in April of 2016. During my first year with 2-10, my dishwasher began leaking. Customer service have two options - pay the $100 service fee to have someone come out and take a look,...
Read more
Anonymous
Smitty

Oh, no. Yet still another "home warranty" horror story.I have a particular interest in these having been disappointed by such a company.Your story is far too long and disjoi...

1.0
I didn't like
  • Do not communicate
  • No sense of urgency
  • Do not honor the warranty
#1090864
Reply to reviews
I have had this warranty company for about 8 weeks. I switched from my previous company as I thought I would save money on the premium. I believe they should give preference in service calls to those who are sick and/or elderly. I called last week for AC service since...
Read more
1.9
I didn't like
  • Slow or no service in timely manner
#1075672
Reply to reviews
Prior to purchasing my home the home inspection inspector missed the internal damage and leaks to the HVAC A/C Units + Outside Compressor/Inside Air Handler. The system was 10 years old and being held together by bandaid. I called 2-10 Home Buyers Warranty to help find...
Read more
#1073704
Reply to reviews
Show

2 10 Home Buyers Warranty - Two issues washer and AC

Had to call several times to find out parts not ordered on washer, finally fixed, never received a follow up to see if I'm happy,I'm not. AC issue yesterday. Guy was a no show, no call yesterday, 2 hours late so far today. Not reviewing!!
1.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1068573
Reply to reviews
2-10 Home Buyers Warranty is a scam. Our roof sprung a BRAND new leak in the first 3 weeks living in it, and it was deemed pre-existing despite not being in our own inspector's report and never having been seen by a 2-10 employee. To even begin asking questions,...
Read more
1.0
#1066735
Reply to reviews
This is the absolute worst company known to mankind! My A/C unit stopped working in March 2017, I've been through 5 contractors (from 2-10) and my unit is still not fixed and it is now June of 2017. The representatives from this company are rude, extremely incompetent...
Read more
#1055383
Reply to reviews
We purchased our 2-10 warranty on closing at the recommendation of our realtor. We thought would help with any large unexpected costs we might have after buying a new home. Well a few days after we moved in our upstairs HVAC went out! I thought OK, we'll just call the...
Read more
Anonymous
Anonymous

Yep..this company is a scam and we are not going to stand for it. I Hired a lawyer and will take them to court if they dont tesilve my AC issue...they make up every excuse in ...

1.0
#1037375
Reply to reviews