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2 10 Home Buyers Warranty - Plumbing issues

Pls don't purchase this warranty insurance they will just rip you off !! It's scam scam scam scam only ! If you file claims then it will be headache and mental harassment ! I called them over 50 times and still struggling for resolve minor plumbing issue ! Fishing hook !!!!!
#1191717
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We purchased a Condo in January 2018, had it inspected in December, used Heat & A/C consistently for several weeks, and then experienced a problem. They are claiming it's been broken since July (which is their guess), have lied saying that the contractor they sent said...
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Anonymous
Anonymous

They are still declining coverage. I will be taking them to court, reporting the to the BBB,and calling local news station. Of 75 complaints on here, not one was resolved. Int...

1.0
I didn't like
  • Customer service is awful
  • Refusal to pay legitimate claims
#1186546
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I have been waiting since Dec 22 for my heat pump repair. It’s not the contractor’s fault, it 2-10. Incompetent customer service reps, no managers on hand to talk to. Seriously it’s February 5th and it’s stillnot fixed. I call 2-10 everyday and yes I have a work...
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#1183263
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I'm 10 days into not having hot water. 2-10 HBW does not care about it's customers. My hot water heater went out 10 days ago and I have still not heard back on when it will be replaced. Every time I try to call them. It takes waiting for 30 minutes before you even get...
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1.0
I didn't like
  • 2-10
#1167359
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2 10 Home Buyers Warranty - AWFUL!!!! RUDE!!!!!!

Been without heat for one week today. I'm now being told it will be the end of the week before one part comes in and there is no ETA on the other. So at the least a week in a half with no heat. Temps have been single digits some days. Their answer is this " We are not required to provide timely services" Don't waste your time or money.
1.0
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Diversity of Products or Services
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#1165040
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Furnace out app 1 month ago was fixed within 2 days 1 week ago same issue contractor came said the unit needed replaced 4 days now with no heat called yesterday and I still have not gotten a response in the meantime ! Have went out and bought 2 electric heaters to keep...
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#1161579
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2 10 Home Buyers Warranty - Horrble

a rip off don’t waste your money. I was scheduled for service and no one ever showed up nor did they bother to call and at least reschedule
#1161524
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In October 2017,a new Lennox heating and cooling system was installed at my home ,,at the time of that installation I was told that 2-10 did not send the heat strips. I have been contacting 2-10 about this issue since October...technicians have been here 3...
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#1159691
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2 10 Home Buyers Warranty - 2-10 Home Buyers Warranty is a fraud

This company refuses to pay any claim and is a complete fraud. Don't waste your money and if a realtor offers their service, find a new realtor....Seriously!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1124695
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My wife and I have tried multiple times to get 2 10 Home Warranty to actually play ball with their wording in their documentation. The dishwasher in our home failed just after closing, and now 2 10 has said that it must have failed before the closing and is therefore...
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1.0
#1121419
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