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Furnace out app 1 month ago was fixed within 2 days 1 week ago same issue contractor came said the unit needed replaced 4 days now with no heat called yesterday and I still have not gotten a response in the meantime ! Have went out and bought 2 electric heaters to keep...
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#1161579
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2 10 Home Buyers Warranty - Horrble

a rip off don’t waste your money. I was scheduled for service and no one ever showed up nor did they bother to call and at least reschedule
#1161524
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In October 2017,a new Lennox heating and cooling system was installed at my home ,,at the time of that installation I was told that 2-10 did not send the heat strips. I have been contacting 2-10 about this issue since October...technicians have been here 3...
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#1159691
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2 10 Home Buyers Warranty - 2-10 Home Buyers Warranty is a fraud

This company refuses to pay any claim and is a complete fraud. Don't waste your money and if a realtor offers their service, find a new realtor....Seriously!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1124695
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My wife and I have tried multiple times to get 2 10 Home Warranty to actually play ball with their wording in their documentation. The dishwasher in our home failed just after closing, and now 2 10 has said that it must have failed before the closing and is therefore...
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1.0
#1121419
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-Original Work request for dishwasher submitted 2/18/15 -Sears scheduled as in-network contractor: no-show on the 24th, no-show on the 26th -Sears rescheduled for 11 Mar (three weeks after initial work request) 2-10 refuses to compensate for delay -on 2/27, 2-10...
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#1114763
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2 10 Home Buyers Warranty - Worst COMPANY I have EVER dealt WITH!
2-10 Warranty Got this warranty when I purchased a house in June 2017. Called in a warranty issue with my A/C in August. Had to call 3 times in 2 weeks to get someone to come to the house to even diagnosis the issue. They claimed that their contracted service providers...
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Anonymous
Shaunie Jacqueline Wheeler

I am having the same issue with them. Horrible service.

1.0
I didn't like
  • Do not communicate
  • Customer service is horible
  • Slow or no service in timely manner
#1106613
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Dear 2-10, We are a long time loyal customers of 2-10 warranty. When our air conditioner had issues we expected the company would come forward to ease our pain and give peace of mind restoring the a/c back in condition. But what really happened has only increased our...
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1.5
#1101916
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I became a customer of 2-10 Home Buyers Warranty upon the purchase of my first home in April of 2016. During my first year with 2-10, my dishwasher began leaking. Customer service have two options - pay the $100 service fee to have someone come out and take a look,...
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Anonymous
Smitty

Oh, no. Yet still another "home warranty" horror story.I have a particular interest in these having been disappointed by such a company.Your story is far too long and disjoi...

1.0
I didn't like
  • Do not communicate
  • Do not honor the warranty
  • No sense of urgency
#1090864
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I have had this warranty company for about 8 weeks. I switched from my previous company as I thought I would save money on the premium. I believe they should give preference in service calls to those who are sick and/or elderly. I called last week for AC service since...
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1.9
I didn't like
  • Slow or no service in timely manner
#1075672
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