(4 of 82 reviews match)
Air conditioner went out...they canceled order for part and never advised after i got an authorization. Second time the order was suppose to arrive nextday. It took 3 days and they ordered wrong part. Customer service would not help , connected me to puchasing. ...Read more
Company wrote 0 public responses to the review from Jul 21, 2016.
Refused to honor warranty to fix Ac. Looking for people for a class action lawsuit. Tired of not receiving proper customer services, and having their employees argue w me.Read more
Company wrote 0 public responses to the review from Oct 01, 2015.
Bowling Green, Virginia
my goodness...I am a Realtor and wish I had gone here before offering this warranty to my seller. What a cluster f*** this company is. Listed the property at the beginning of the month but held off on the warranty for almost two weeks while getting the house ready. ...Read more
Company wrote 0 public responses to the review from Feb 27, 2015.
HVAC system not working properly. As you can see below, claim was submitted on Jan 29 @ 9:30am. Multiple calls & emails later, it is evening on Feb 7. Our temps have been in the teens here. Did they say 72 hours? How many cluster of 72 hours before we get help?...Read more
Company wrote 0 public responses to the review from Feb 07, 2015.
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