AS A REAL ESTATE AGENT I AM GLAD I AM LEARNING HOW CRAPPY THEY ARE & THE CONTRACTORS THEY CONTRACT WITH
IDK IF I CAN REALLY BLAME 2 10 or IF IT IS THE CONTRACTORS BUT REGARDLESS 2 10 STILL SHOWED TREMENDOUS IMPERSONAL UNPROFESSIONAL IN HANDLING OF MY CLAIM
THEY HIRE CONTRACTORS WHO DO NOT CONTACT YOU AT ALL (forget 2 10's 24 hr period I'm waiting 8 & 10 days no hear from )
SO NOW IT'S 4/6/16 & MY ORIGINAL CLAIM WAS CALLED IN ON 3/22/16 & YET NO ONE HAS SHOWED UP TO LOOK AT MY BROKEN WASHER LEAKING ALL OVER MY FLOOR
SO NOW ITS 15 DAYS & NO ONE HAS BEEN HERE TO LOOK LET ALONE DIAGNOSE & FIX MY WASHING MACHINE
I SAT ON HOLD NOW 45 MINS TRYING TO GET A SPVSR & THE REP KEPT COMING UP WITH EXCUSES (BASICALLY THEY WERE BLOWING ME OFF )
END ALL IS THEY TOLD ME TO FIND MY OWN PROVIDER & HAVE CONTRACTOR CALL THEM WITH FEE'S & COSTS FOR PRE-APPROVAL
IS THIS WHAT YOU WANT HAPPENING TO YOU ???? IS THIS QUALITY SERVICE YOU PAY HIGHEST PKG FOR WITH A $75.00 SVC FEE
GLAD AS A REAL ESTATE AGENT I WONT BE REFERRING THIS COMPANY OR THEIR 3 LAME COMPANY'S THAT COULDN'T BOTHER GETTING HERE TO FILL EITHER ONE OF ANY OF THEIR COMMITMENTS (ONE OF WHICH IS A LONG TIME FAMILY NAME IN THE AREA TRENT APPLIANCE THAT DOESN'T SERVICE BOSCH A VERY BIG NAME IN THE AREA MEANING 9 OUT OF 10 HOMES HAVE & THEY DON'T SERVICE BOSCH ? & COULDN'T CALL 2 - 10 TO SAY THEY RECEIVED RO/WO BUT THEY DON'T FIX BOSCH THEY LEFT ME HANGING FOR DAYSSSS .... REALLY ? GOOD CUSTOMER SERVICE THERE TOO hahaha)
SO KNOW YOUR MY BUYER OR SELLER I WILL STEER YOU CLEAR FROM HERE SO YOU DONT GO THRU THIS SAME DEGRADING ABUSE
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with 2 10 Home Buyers Warranty. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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